Payment
Hans' Wine Club accepts payment with Dankort/VISA-Dankort, VISA, VISA Electron, Mastercard and MobilePay.
The payment will be completed when the wine is shipped.
All prices stated are per bottle in the specified case sizes, in DKK Danish Kroner and incl. VAT.
Hans' Wine Club uses an approved payment gateway that encrypts all account details with SSL (Secure Socket Layer) protocol. This means that all information is secured and cannot be read.
Warranty
Referring to the Danish Sale of Goods Act, a 2 year warranty is provided for defect products.
The warranty does not apply to defects occurred by incorrect use of product.
Hans' Wine Club will cover cost of return to a reasonable extent.
Return
Complaints are sent to the following address:
GCC Trading A/S
Energivej 15
5260 Odense
Packages sent cash on delivery are not received.
Repayment
By agreed upon repayment, please send account information in order for us to transfer the agreed upon amount.
Right of cancellation
14 days right of return is provided and the period starts when the goods are received. Cost of return is not defrayed by Hans' Wine Club.
Cancellations have to be reported no later than 14 days after purchase, and the goods need to be returned no later than 14 days upon cancellation.
Cancellations are sent to info@hanswineclub.dk. In the mail, it needs to be specified that you wish to utilise your right of cancellation.
Complaints
Complaints can be sent to:
Center for Klageløsning
Nævnenes Hus, Toldboden 2
8800 Viborg
Also see: https://kpo.naevneneshus.dk/
If you are a citizen in another EU-country, use: http://ec.europa.eu/odr
When stating a complaint, please contact us at info@clubof1855.com
